Privacy Policy

1. General provisions

This privacy policy sets out the rules for processing and protecting personal data provided by users in connection with the use of the LALCAR website and the car import and detailing services offered by LALCAR. We care about our clients' privacy and process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable Polish law.

2. Data controller

The controller of personal data is LALCAR, based at Głobino, 76-200 Głobino. For any matters related to the processing of personal data, you can contact us by email at lalcarpolska@gmail.com or by phone at +48 577 808 420.

3. What data we collect and why

Depending on how you use our website, we may process the following categories of data:

• Contact form data — name, email address, phone number and message content, in order to respond to your inquiry.
• Data related to an import or detailing service request — information about the vehicle you're looking for, budget and preferences, in order to prepare an offer and carry out the service.
• Technical data — IP address, browser type, information collected automatically via cookies, for statistical purposes and to ensure the website functions correctly.

4. Legal basis for processing

We process personal data on the basis of:

• Article 6(1)(a) GDPR — your voluntary consent, e.g. when submitting the contact form,
• Article 6(1)(b) GDPR — the necessity of processing to perform a contract or take steps before entering into one, e.g. preparing an import quote,
• Article 6(1)(f) GDPR — the controller's legitimate interest, e.g. for analytics and to ensure website security.

5. Data retention period

We store personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of our cooperation and for the period required by law (e.g. tax and accounting regulations). Data processed on the basis of consent is stored until that consent is withdrawn.

6. Data recipients

Your data may be shared with partners who work with us to deliver our services, such as hosting, accounting or IT providers, strictly to the extent necessary for the given service and under data processing agreements concluded with them. We do not sell or share personal data with third parties for marketing purposes without your explicit consent.

7. Your rights

In connection with the processing of your personal data, you have the right to:

• access your data and receive a copy of it,
• rectify (correct) your data,
• erase your data or restrict its processing,
• data portability,
• object to the processing of your data,
• withdraw consent to data processing at any time, without affecting the lawfulness of processing carried out before its withdrawal,
• lodge a complaint with the President of the Personal Data Protection Office (UODO) if you believe that the processing of your data violates GDPR.

8. Cookies

Our website uses cookies — small text files stored on your device — to ensure the website functions correctly, to remember your preferences (e.g. your chosen light/dark theme), and for statistical purposes. You can change your cookie settings in your browser at any time, or decline them via the banner shown on your first visit to the site. Blocking cookies may affect some of the website's functionality.

9. Data security

We apply appropriate technical and organisational measures to protect the personal data provided to us against loss, unauthorised access, destruction or disclosure.

10. Changes to this privacy policy

We reserve the right to make changes to this privacy policy, in particular in connection with changes in the law or the scope of services we provide. The current version of the policy is always available on this page.

11. Contact

If you have any questions about this privacy policy or the processing of your personal data, please contact us via the contact form, by email at lalcarpolska@gmail.com, or by phone at +48 577 808 420.