Last updated: August 5, 2026
These terms set out the rules for using the LALCAR website and the general terms of providing car import and detailing services by LALCAR, based at Głobino, 76-200 Głobino. Using the website or ordering a service constitutes acceptance of these terms.
The Service Provider provides services consisting of searching for, verifying, purchasing and importing vehicles from abroad on the Client's instruction, as well as vehicle care and restoration services (detailing), including among others washing, paint correction, application of ceramic coatings and interior cleaning. The detailed scope and prices of individual services are available on the Pricing page and are agreed individually during a consultation.
Using the website is free of charge and does not require registration. The Client is obliged to use the website in accordance with applicable law and these terms, and to refrain from any action that could disrupt the proper functioning of the website.
The import process begins with a free consultation, during which the Client's expectations and estimated budget are established. After the offer is accepted, the Service Provider takes steps to search for, verify and purchase the vehicle, and then arranges its transport, customs clearance and registration. The final price of the vehicle and import costs (transport, customs duty, excise tax) are presented to the Client before the purchase is made and require the Client's approval.
The date of a detailing service is arranged individually via the contact form, by phone, or by email. The Service Provider reserves the right to propose an alternative date if the requested one is unavailable. The Client is required to deliver the vehicle at the agreed time and location specified by the Service Provider.
The prices of services shown on the website are indicative and may vary depending on individual arrangements, the vehicle's condition, its country of origin, and the scope of work. The final price is determined each time before the service begins. Payment is made on terms agreed individually with the Client, by bank transfer to the Service Provider's account or by another agreed method.
The Client has the right to file a complaint regarding a completed service within 14 days of its completion. Complaints should be submitted via the contact form, by email, or by phone, describing the issue. The Service Provider reviews complaints within 14 business days of receipt and informs the Client of the outcome.
The Service Provider exercises due diligence in verifying the technical condition and history of imported vehicles, but is not liable for hidden defects that could not have been detected during a standard inspection. The Service Provider is liable for damages resulting from improperly performed detailing services on the general terms set out in the Polish Civil Code.
The rules for processing Clients' personal data are described in a separate document — the Privacy Policy, available on the website.
In matters not regulated by these terms, the provisions of Polish law apply, in particular the Civil Code. The Service Provider reserves the right to make changes to these terms, of which it will inform by publishing a new version on the website. Changes do not affect the terms of services ordered before their introduction. Any disputes will first be resolved amicably, and in the absence of agreement — by the court with jurisdiction over the Service Provider's registered office.